Pretty annoying and bad service to brick the biggest App goingThank you for your reply. Disney+ is now up and running smoothly! Looked on Disney+ support site, they do not list this error code. Samsung Smart TV - Model Code: UN55KS8500 After a couple months of using the Disney App on my samsung TV without issue, it recently stopped working. This is becoming ridiculous beyond belief.
I remember thinking "Wow that's a first." That response from the moderator isn't acceptable.
Getting "Error Code 1016 - App_Config_Failure". Ever since, no Disney+. How about some sort of response that makes sense "Samsung Moderator"....What an oxymoron that is....My tv wont play Disney+ either. Had this issue at end of May, where Disney + app won't open just gives error code 1016.
4 weeks ago. Given this issue is global and appears clearly to be a Samsung issue, they ought to be onto it ASAP given the number of reported exact same, worldwide issues. Was watching it only 30 mins ago and now 1016 error code. It's so annoying to he hones as now my daughter is watching on her tablet. There is no option to delete from the menu as it says that "The basis set of apps on your device cannot be deleted ". Complete reset of the Smart Hub didn't solve the problem. After a couple months of using the Disney App on my samsung TV without issue, it recently stopped working. If you should experience any trouble with the app, please use this If you're still having trouble after performing theses steps feel free to reach out to one of our moderators for further assistance via private message. Exiting the App.
- Power cycling the TV by holding the power button until the TV restarts does not work- This TV does not have the ability to clear the app cache.- I used the "Reset Smart Hub" option under Self Diagnosis. And for you to put "Solved" on this thread is even more insulting. Please help as the children are used to watching films on the tv. There’s even been a number of reports on our Facebook group: Unfortunately, there doesn’t appear to be a fix at this time and will most likely require … There have been thousands of comments on the Samsung forums with users seeking a fix. People have had replies from Disney that they don't know when they will be able to fix. Restarted modem, unplugged power from TV, checked for Samsung updates, uninstalled and reinstalled app, disconnected from and reconnected to wifi. This has happened to me also this morning. https://wikifixes.com/errors/0x/Error%201016/#contents-1. – That’s it.
Just a quick fix for error 1016 for those of you that have Sky Q, you can use Disney + from the App section or use Smart veiw on your Mobile phone to cast Disney + to your TV until Samsung & Disney pull their fingers out of their a***s.Same here. Just yesterday, for maybe the first time in a couple years, my Samsung software updated automatically.
"Error 1016" is the error name that contains the details of the error, including why it occurred, which system component or application malfunctioned to cause this error along with some other information. Same issue here since this morning. You do not have permission to remove this product association. Disney plus tried but couldn't fix the issue and said to contact Samsung. Error Code: 1016 – App_Config_Failure.”. Work around is to install on firestick. I can access Disney+ from the firestick in a different room, so there is no problem with there.
Just a quick fix for error 1016 for those of you that have Sky Q, you can use Disney + from the App section or use Smart veiw on your Mobile phone to cast Disney + to your TV until Samsung & Disney pull their fingers out of their a***s. 0 Likes. 4k. This fixed the issue for one day, but when I went to use the app the following day, same error code.Hello all! And I place responsibility on Disney also. But Samsung is the manufacturer, Samsung put out the update, and untold numbers of us were unfortunate enough to purchase a 2016 model of your TV, which, obviously, was defective in some way. I also have the same issue. Was working fine last night and now this morning it's stopped working. In any event, a constructive, supportive reply from Samsung is in order or I am sure others, like me will junk Samsung and go elsewhere for a new TV …
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